At CTN, we firmly believe that the role of Information Technology (IT) is to:
- Serve the organization’s strategic plan and objectives
- Enhance operational efficiencies
- Enable users to excel at their specific job functions
- Minimize business risks to avoid grave consequences
We take a comprehensive approach to each of our clients’ IT environments—examining, addressing, improving, and managing strategic and tactical elements. Ultimately, everything we do is aimed at helping you achieve your business vision.
When engaged as a Virtual Chief Technology Officer (CTO), we collaborate with your internal resources, including the Chief Information Officer (CIO), to define strategic business goals and to ensure that business requirements and IT efforts are aligned for both near-term needs and long-term vision.
With specific business goals outlined, we examine how IT is implemented within your organization, ensuring budget constraints and project criteria are met and the appropriate policies and procedures are in place.
This lays the groundwork for successful IT management: we facilitate the necessary monitoring, hardware and software, trend analyses, Service Level Agreements (SLAs) validation and IT support. The result? An IT infrastructure that is available, reliable, resilient, scalable, redundant, and secure.