Without a doubt CTN knew what they were doing when they started working with our organization. Their knowledge and responsiveness to our goals – and their ability to explain to our team what was going on – were exactly what our organization needed. Perhaps most importantly, CTN listened to our needs, truly helped support our mission, and has become a valued and trusted strategic partner.”

CTN delivered a result that kept to the price they quoted, and this result was ideal in that it fully met our requirements.”

The amazing thing, and probably the best aspect of their service, is that CTN removed me from day-to-day IT tasks.  CTN is very service oriented, and they support all our needs.  Our employees now work directly with their help desk, and I have gained valuable time to focus on other aspects of my job.  They are committed to helping my employees and teaching them.”

CTN has enabled us to professionalize our technical support and security environment so that we can concentrate on growing our business. We now have the confidence that our data is safe, our staff is fully supported, and we are constantly anticipating future needs instead of being surprised with issues when they become a problem.”

CTN has gently pushed us into upgrading outdated software and hardware.  They stay current with our application needs and always seek out alternatives during our decision-making process.  Each of our users can contact CTN anytime for support.  We have increased productivity and made our organization more competitive.  The proactive approach they take allows us to do what we do best. “

CTN is very good and intuitive. They are people oriented. They are in tune with our staff.  When you call them, they never make you feel like you don’t know what you’re talking about. They built their company up like we have.  We’ve contracted them for over 15 years. Their helpdesk and engineers are always helpful. They are our peace of mind and always there when you need them.”

We were losing money, wasting time, frustrating customers, and getting distracted from growing our business. Our IT systems were not performing for us, instead, they were costing us time and money. CTN assessed our needs and recommended a solution that would make our business more productive. We realized higher productivity and a reduction in costs. With the cloud solution CTN has implemented and now manages, we now can invest our time and talents in growing sales and serving our customers.”

Our company’s steady growth was accompanied by challenges serving our customers.  And those challenges were mainly related to our applications and IT infrastructure.  CTN provided strategic guidance including IT oversight, CIO, project management, and applications expertise.  CTN rebuilt our software architecture, internal workflow processes, and provided the staff to support our internal IT team.  Our company experienced an “Agile Transformation” when CTN’s consultants successfully taught and implemented the Agile methodology.  Since CTN’s engagement with us, we have realized very high customer satisfaction and retention.  The ROI we have experienced is significant.”