About CTN SolutionsYour Strategic IT Services Provider
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The CTN Difference
Our Service Commitment
Helping clients understand IT from a strategic perspective as a tool to meet business goals and objectives, CTN becomes your trusted partner supporting your strategy and people.
Our steady growth and success comes from our total commitment to 100% client satisfaction.
We guarantee it.
We learn each client’s unique business needs, tailor our pricing and service offerings accordingly, and invest in superior systems, processes and especially people to guarantee client satisfaction.
CTN Solutions, Inc. was founded in 1997 by Drew Morrisroe to provide IT services to organizations large and small who expect and deserve a trusted partner. Our strategic approach frees our clients from IT worries allowing them to focus on running and growing their business. Today, CTN is a leading IT service provider headquartered near Philadelphia with clients who represent many industries, throughout the United States, and internationally.
CTN has experienced phenomenal growth fulfilling the demand for trusted, skilled, and reliable IT services. At various times throughout our history, our company has been recognized as one of Philadelphia’s 100 fastest growing privately-held companies. Our team of talented employees are the best in our industry and they, along with our management team, have been recognized for their leadership and commitment to excellence.
President & CEO
Drew began his information technology career in 1991 – while in high school – when he served as a part-time assistant to the director of information systems at InterDigital Communications Corporation, a leader in the wireless industry. This led to Drew providing IT and financial consulting services to small businesses in the Philadelphia area. In 1997 he founded CTN Solutions, and has built the business into a leading provider of IT services in the greater Philadelphia region.
Earlier in his career he received the distinction of “40 under 40” in Philadelphia, which recognizes a group of young business people annually for their roles in the business and civic community.
Passionate in regards to not-for-profit and charitable initiatives, Drew has traveled extensively throughout the Middle East and Europe – including Bosnia, Croatia, Kosovo, Serbia, Guatemala, and Israel – to work closely with victims of war and genocide or those afflicted by poverty. In 2013, he founded the American Balkan Leadership Enterprise (ABLE), a U.S. based non-profit organization to provide economic development and humanitarian support to the Balkans. He frequently travels to the region as a speaker and presenter.
For more than 25 years, Drew has served as a board member for various organizations. He successfully chaired the strategic planning committee of Philadelphia University whose work led to the strategic combination of Philadelphia University and Thomas Jefferson University. The Hugh O’Brian Youth Leadership (HOBY) Foundation has been a special focus of his efforts. Among his accomplishments, he involved HOBY with the 1997 Presidents’ Summit for Volunteerism and has traveled with Hugh O’Brian, HOBY’s founder, to establish programs in Europe and the Middle East. Drew was presented HOBY’s Alumni Achievement Award in recognition of his work to serve youth throughout the world.
He currently serves as a member of the board of trustees of Thomas Jefferson University and Jefferson Health, chairman and president of ABLE, chairman of the Board of Governors of the Hugh O’Brian Youth Leadership Foundation, a board member and director of the MidAtlantic Employers’ Association, Education Works, and several private companies.
A sought-after public speaker and presenter, Drew attained a BS in Information Systems and Finance and an MBA in International Business from Jefferson (Philadelphia University + Thomas Jefferson University) and has been recognized with the University’s Philip Elkin Award for his business leadership.
Rami works closely with CTN clients to understand their requirements, trends in their industry, and changing workforce needs. He works extensively in managed IT, cloud computing, IT consulting, application services, security, and business communications. As a subject matter expert, Rami evaluates risk matters and provides guidance to clients, occasionally acting as a virtual CIO.
Prior to joining CTN, Rami was an entrepreneur in the fields of financial management, process analysis, information technology, and risk management consulting. Among his many successes, he built and sold a consulting company that had been listed in the top 40 of the Philadelphia region’s fastest-growing, privately-held companies, for three consecutive years. Rami coordinated the outsourced roles of CFO/Controller, CIO, and Executive Coach for his clients, who included Danella Construction Company, Almo Corporation, and Penn Mutual Life Insurance among others.
Prior to his role as an entrepreneur, he was Vice President at Commerce Bancorp. Rami created and directed Sarbanes-Oxley and Business Continuity programs to identify risks, to address corporate governance, and to improve the overall controls associated with management and reporting of financial information. Responsible for supervising the consolidation of Commerce’s five banks, Rami directed all organizational and technology aspects of this project that impacted business processes and systems. Previously, Rami served as Senior Vice President at Akcelerant Consulting, overseeing deployment of financial software and services to clients throughout North America. There, Rami developed forecasts and budgets, increased operational efficiency and effectiveness by developing new staffing plans and processes, as well as proactively identified areas where technology positively impacted client businesses.
Rami also served as Controller at the American Red Cross and Manager of Accounting at Pechner Dorfman Legal Services, earlier in his career.
Rami studied business administration at Villanova University and earned his MBA at Drexel University.
Director of HR and Finance
Vice President of Sales and Marketing
Vice President – IT Services
As IT Practice Director, Rich runs the CTN IT Staffing Services business unit. IT Staffing Services provides IT consultants and services to supplement its client’s IT staff for projects and/or daily operational support of the IT infrastructure. Services include Project and Operational Support, Program and Project Management, Team Assessments, Application Development, and CIO Services across server, storage, virtualization, network infrastructure, and security ensuring your applications and infrastructure projects are completed successfully and operated efficiently. With over 20 years of global executive technology experience, Rich has a track record of success in bridging the gap between the requirements of management and the challenges with IT operations.
Founding Partner, CMS Source
In November of 2002, Ralph founded Cetrulo & Morgan Group, a public accounting firm headquartered in Wilmington, Delaware. 95% of Ralph’s targeted clients followed him to the new firm. The Company, which began with five employees, now employs 15 people and services close to 900 clients.
In an effort to expand beyond traditional accounting services, Ralph founded CMS Source as a holding company in 2005. The Company was formed to provide business advisory and business intermediary services to small to mid-sized companies. These services, initially marketed to existing clients, have allowed the Company to expand into new markets.
In a separate venture, Ralph partnered with a non-office call center in 2003 and in five years, through acquisitions and organic growth, grew revenues from $1.2 MM to $16+ MM. This placed the Company on Inc.’s list of the fastest growing companies three years running, and the Philadelphia 100 six years in a row.
Ralph is a member of the American Institute of Certified Public Accountants and the Delaware Society of CPAs; he is a member of Special Olympics of Delaware; on the Board of INPACT America; on the Executive Board of the Delaware Workforce Investment Board; a former member of Finance Committee Member for the New Castle County Chamber of Commerce; former member of the BBB and past President of the Brandywine Country Club.
Principal and Owner of JRI Consulting
Ted’s success in working with Owners and CEOs as an Execution Coach is derived from his personal experience. Having not only managed, but also personally owned all or part of three of the companies he transformed, he knows at a personal, emotional and financial level, what it’s like to have the lives of his employees in his hands—not to mention his house on the line and numerous personal paychecks in his top desk drawer. His approach to Execution Coaching is as a trusted advisor who stands next to a CEO/Owner in his or her time of need and support. Ted knows what it’s like to be lonely at the top and recognizes the value of having someone who’s willing to cry “Baloney!” or “Great Job!” without fear and with experience.
IT Service Entrepreneur
After successful exits of both his companies, in 2014, he was selected as the Director of Technology for the World Meeting of Families – Philadelphia 2015. In this role, Mr. Dugan was tasked with managing all aspects of the World Meeting of Families Congress as well as the first visit of Pope Francis to the United States. Working with various public and private entities, his role was to prepare the City of Philadelphia for the arrival of millions of visitors, tens of thousands of attendees, thousands of priests, hundreds of bishops, scores of archbishops, dozens of cardinals … and one Pope.
Mr. Dugan currently is a Senior Director at Dell Technologies focused on Private Cloud Converged and Hyper-Converged architectures.
Active in numerous activities, Mr. Dugan is a Rugby Coach and referee; a member of the MS Leadership Class of 2004; co-founded, organized and led two non-profit organizations in Philadelphia; and is a member of the Board of Trustees for Neumann University in Pennsylvania. Mr. Dugan holds a B.S. in Computer Science and a B.S. in Mathematics from Drexel University.
Our competitors may say they offer the same service, but our experience over the years has proven otherwise. We never fake our way through providing 24 x 7 x 365 service. The science of this is simple. Your provider either has the staff and resource depth to answer the phone in 45 seconds or your company’s users will be waiting hours for a response to their request. In a world a cybersecurity threats, you can’t afford to wait for hours.
What Our Clients Say
Ad Executive, Commercial HVAC and Energy Service
The CTN Team Upgraded Our Business Beyond Where Any Other Firm Would Have Been Able To Take Us.
CTN has enabled us to professionalize our technical support and security environment so that we can concentrate on growing our business. We now have moved into the 21st Century. And with new technology in place, we are now ahead of all others in our industry.
President & CEO, Non-Profit
CTN Knows What They Are Doing.
Without a doubt CTN knew what they were doing when they started working with our organization. Their knowledge and responsiveness to our goals – and their ability to explain to our team what was going on – were exactly what our organization needed. Perhaps most importantly, CTN listened to our needs, truly helped support our mission, and has become a valued and trusted strategic partner.
Director of Technology Services, Hospitality company
CTN Was Very Timely In Developing A Solution For Our Needs.
CTN delivered a result that kept to the price they quoted, and this result was ideal in that it fully met our requirements.
Firm Administrator, Law Firm
CTN Has Made My Job A Lot Easier.
The amazing thing, and probably the best aspect of their service, is that CTN removed me from day to day IT tasks. CTN is very service oriented and they support all our needs. Our employees now work directly with their help desk and I have gained valuable time to focus on other aspects of my job. They are committed to helping my employees and teaching them.
COO, B2B Professional Services Firm
CTN Has Enabled Us To Concentrate On Growing Our Business.
CTN has enabled us to professionalize our technical support and security environment so that we can concentrate on growing our business. We now have the confidence that our data is safe, our staff is fully supported and we are constantly anticipating future needs instead of being surprised with issues when they become a problem.
CFO, Manufacturing Company
When We Contact CTN, They Pinpoint Our Problem And Resolve The Issue.
CTN has gently pushed us into upgrading outdated software and hardware. They stay current with our application needs and always seek out alternatives during our decision-making process. Each of our users can contact CTN anytime for support. We have increased productivity and made our organization more competitive. The proactive approach they take allows us to do what we do best.
Director, Engineering Firm
Having CTN Is An Insurance Policy.
CTN is very good and intuitive. They are people oriented. They are in tune with our staff. When you call them, they never make you feel like you don’t know what you’re talking about. They built their company up like we have. We’ve contracted them for over 15 years. Their helpdesk and engineers are always helpful. They are our peace of mind and always there when you need them.
President & CEO, Construction Management Company
CTN Assessed Our Needs And Exceeded Our Expectations.
We were losing money, wasting time, frustrating customers, and getting distracted from growing our business. Our IT systems were not performing for us, instead, they were costing us time and money. CTN assessed our needs and recommended a solution that would make our business more productive. We realized higher productivity and a reduction in costs. With the cloud solution CTN has implemented and now manages, we now can invest our time and talents in growing sales and serving our customers.
President & CEO, HR Outsourcing Firm
Our Workflow Productivity Is Up Significantly. Our Whole Team Is Much More Efficient.
Our company’s steady growth was accompanied by challenges serving our customers. And those challenges were mainly related to our applications and IT infrastructure. CTN provided strategic guidance including IT oversight, CIO, project management, and applications expertise. CTN rebuilt our software architecture, internal workflow processes, and provided the staff to support our internal IT team. Our company experienced an “Agile Transformation” when CTN’s consultants successfully taught and implemented the Agile methodology. Since CTN’s engagement with us, we have realized very high customer satisfaction and retention. The ROI we have experienced is significant.
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610 Sentry Parkway Suite 110
Blue Bell, Pennsylvania 19422