IT Strategy
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IT Strategy
Let’s Establish Your IT Roadmap
Our strategic IT professionals map out the plan – a true longer-term strategy – to ensure your business objectives are aligned with your organization’s technology. Across all industries, our strategic and technical visionaries develop the best IT roadmap to drive you toward sustainable technology value and business success. We can then execute on the strategy or support your internal IT team to ensure success. Serving Philadelphia and New Jersey businesses.
Strategic Consulting
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CTN partners with our clients to create an effective IT strategy. Our experts can help with IT security, application implementations, business continuity planning, and other critical processes related to IT. Our clients who have plans are always well positioned for success.
IT Risk Assessment
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CTN identifies, assesses, and implements cornerstone security controls – all while ensuring the security of a system by preventing application security defects and vulnerabilities from penetrating an organization.
Application and Systems Assessment
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We’ll develop and implement a customized software solution for your business. We can assess your specific line of business software applications to ensure they are working effectively in your business.
Virtual CIO
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Our virtual Chief Information Officer (vCIO) program supports business leadership toward successful IT decisions that facilitate company growth and deliver the greatest return on an IT investment – but at a fraction of the cost of a full-time IT executive.
Case Study
We've been helping local businesses get a handle on their IT since 1997. Here are some of the results that our clients get when working with us.A Community Non-Profit Organization
A well-respected non-profit with a well-defined mission and passionate staff faced a difficult challenge: the previous IT provider did not service this organization in the way that was needed. The provider was unresponsive to client needs and did not maintain the systems in the way that allowed for optimal operation of the organization. Compounding the problem was the fact that the non-profit’s systems were quite outdated – as the client described they were from the “dinosaur age” – and the previous IT provider took a passive instead of a proactive approach to dealing with IT issues.
Industry: Non-profit Organization
Background:
A well-respected non-profit with a well-defined mission and passionate staff faced a difficult challenge: the previous IT provider did not service this organization in the way that was needed. The provider was unresponsive to client needs and did not maintain the systems in the way that allowed for optimal operation of the organization. Compounding the problem was the fact that the non-profit’s systems were quite outdated – as the client described they were from the “dinosaur age” – and the previous IT provider took a passive instead of a proactive approach to dealing with IT issues.
The non-profit, unhappy with its situation, sought an IT audit and found that there was a large gap to be filled with its IT needs. CTN came highly recommended – and after the non-profit met with CTN leadership, the decision was made to work with the company as the new provider.
The CTN Solution:
The non-profit truly needed strategic guidance for its long-term technology needs, and this is an area where CTN was able to truly excel and deliver. There was a smooth process as CTN mapped out a strategy, then worked to install upgrades and enhance the overall IT structure of the organization. This dramatically improved the efficiency of operations, and addressed a key concern of the client – heightened security.
The client has described both the customer support and technical support of CTN as “superior.” CTN brought a full, complete solution to the team – from the server and software through to complete on-going support. CTN also continues to work closely with employees – many of whom have disabilities – to ensure the IT equipment employed is compatible with the special needs of the staff.
TESTIMONIAL:
“Without a doubt CTN knew what they were doing when they started working with our organization. Their knowledge and responsiveness to our goals – and their ability to explain to our team what was going on – were exactly what our organization needed. Perhaps most importantly, CTN listened to our needs, truly helped support our mission, and has become a valued and trusted strategic partner.”
TESTIMONIALS
What Our Clients Say
Our workflow productivity is up significantly. Our whole team is much more efficient. Our company’s steady growth was accompanied by challenges serving our customers. And those challenges were mainly related to our applications and IT infrastructure.CTN provided strategic guidance including IT oversight, CIO, project management, and applications expertise. CTN rebuilt our software architecture, internal workflow processes, and provided the staff to support our internal IT team. Our company experienced an “Agile Transformation” when CTN’s consultants successfully taught and implemented the Agile methodology. Since CTN’s engagement with us, we have realized very high customer satisfaction and retention. The ROI we have experienced is significant.
Having CTN is an insurance policy. CTN is very good and intuitive.They are people oriented.They are in tune with our staff. When you call them, they never make you feel like you don’t know what you’re talking about. They built their company up like we have. We’ve contracted them for over 15 years. Their helpdesk and engineers are always helpful.They are our peace of mind and always there when you need them.
When we contact CTN, they pinpoint our problem and resolve the issue.CTN has gently pushed us into upgrading outdated software and hardware. They stay current with our application needs and always seek out alternatives during our decision-making process. Each of our users can contact CTN anytime for support. We have increased productivity and made our organization more competitive.The proactive approach they take allows us to do what we do best.
The CTN team upgraded our business beyond where any other firm would have been able to take us. CTN has enabled us to professionalize our technical support and security environment so that we can concentrate on growing our business. We now have moved into the 21st Century. And with new technology in place, we are now ahead of all others in our industry.
CTN assessed our needs and exceeded our expectations. We were losing money, wasting time, frustrating customers, and getting distracted from growing our business. Our IT systems were not performing for us, instead, they were costing us time and money. CTN assessed our needs and recommended a solution that would make our business more productive.We realized higher productivity and a reduction in costs. With the cloud solution CTN has implemented and now manages, we now can invest our time and talents in growing sales and serving our customers.
CTN has made my job a lot easier. The amazing thing, and probably the best aspect of their service, is that CTN removed me from day to day IT tasks. CTN is very service oriented and they support all our needs. Our employees now work directly with their help desk and I have gained valuable time to focus on other aspects of my job. They are committed to helping my employees and teaching them.
CTN has enabled us to concentrate on growing our business. CTN has enabled us to professionalize our technical support and security environment so that we can concentrate on growing our business. We now have the confidence that our data is safe, our staff is fully supported and we are constantly anticipating future needs instead of being surprised with issues when they become a problem.
CTN was very timely in developing a solution for our needs. CTN delivered a result that kept to the price they quoted, and this result was ideal in that it fully met our requirements.
CTN knows what they are doing. Without a doubt CTN knew what they were doing when they started working with our organization. Their knowledge and responsiveness to our goals – and their ability to explain to our team what was going on – were exactly what our organization needed. Perhaps most importantly, CTN listened to our needs, truly helped support our mission, and has become a valued and trusted strategic partner.
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