Unified Communications

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Communications

Get More With VoIP

Communication today is powerful and far-reaching, offering your organization extreme flexibility. The UC framework integrates real-time communications tools that facilitate collaboration and productivity. Our team helps Philadelphia and New Jersey businesses tap into the full power of these services – including VoIP (Voice over Internet Protocol) – in a strategic way.

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Telecommunications Assessment

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CTN conducts an assessment of a company’s overall telecommunications infrastructure to determine how a business can best take advantage of VoIP. Don’t even think about VoIP until you assess your IT systems.

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VoIP Implementation

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Our VOIP solutions are for business of all sizes so they stay connected to their customers. CTN’s full spectrum communications solution offers end-to-end support for voice, video, mobile, chat, fax, presence management, and more.

VoIP System Support

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For businesses that utilize a separate unified communication provider, CTN is available to support the VoIP network and coordinate support services with other vendors.

Case Study

We've been helping local businesses get a handle on their IT since 1997. Here are some of the results that our clients get when working with us.

A Conference Center

A non-profit organization approached CTN with an important need and a challenge: the client was hosting a large outdoor event in a fairly remote location scheduled in the near future. Several thousand participants were expected to attend, and dependable external Wi-Fi service was crucial for the smooth running of all activities. Simply put, without strong and reliable Wi-Fi service, this non-profit would not be able to successfully hold its upcoming high-profile event.

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TESTIMONIALS

What Our Clients Say

Our workflow productivity is up significantly. Our whole team is much more efficient. Our company’s steady growth was accompanied by challenges serving our customers. And those challenges were mainly related to our applications and IT infrastructure.CTN provided strategic guidance including IT oversight, CIO, project management, and applications expertise. CTN rebuilt our software architecture, internal workflow processes, and provided the staff to support our internal IT team. Our company experienced an “Agile Transformation” when CTN’s consultants successfully taught and implemented the Agile methodology. Since CTN’s engagement with us, we have realized very high customer satisfaction and retention. The ROI we have experienced is significant.

President & CEO, HR Outsourcing Firm

Having CTN is an insurance policy. CTN is very good and intuitive.They are people oriented.They are in tune with our staff. When you call them, they never make you feel like you don’t know what you’re talking about. They built their company up like we have. We’ve contracted them for over 15 years. Their helpdesk and engineers are always helpful.They are our peace of mind and always there when you need them.

Director, Engineering Firm

When we contact CTN, they pinpoint our problem and resolve the issue.CTN has gently pushed us into upgrading outdated software and hardware. They stay current with our application needs and always seek out alternatives during our decision-making process. Each of our users can contact CTN anytime for support. We have increased productivity and made our organization more competitive.The proactive approach they take allows us to do what we do best.

CFO, Manufacturing Company

The CTN team upgraded our business beyond where any other firm would have been able to take us. CTN has enabled us to professionalize our technical support and security environment so that we can concentrate on growing our business. We now have moved into the 21st Century. And with new technology in place, we are now ahead of all others in our industry.

Ad Executive , Commercial HVAC and Energy Service

CTN assessed our needs and exceeded our expectations. We were losing money, wasting time, frustrating customers, and getting distracted from growing our business. Our IT systems were not performing for us, instead, they were costing us time and money. CTN assessed our needs and recommended a solution that would make our business more productive.We realized higher productivity and a reduction in costs. With the cloud solution CTN has implemented and now manages, we now can invest our time and talents in growing sales and serving our customers.

President & CEO, Construction Management Company

CTN has made my job a lot easier. The amazing thing, and probably the best aspect of their service, is that CTN removed me from day to day IT tasks. CTN is very service oriented and they support all our needs. Our employees now work directly with their help desk and I have gained valuable time to focus on other aspects of my job. They are committed to helping my employees and teaching them.

Firm Administrator, Law Firm

CTN has enabled us to concentrate on growing our business. CTN has enabled us to professionalize our technical support and security environment so that we can concentrate on growing our business. We now have the confidence that our data is safe, our staff is fully supported and we are constantly anticipating future needs instead of being surprised with issues when they become a problem.

COO, B2B Professional Services Firm

CTN was very timely in developing a solution for our needs. CTN delivered a result that kept to the price they quoted, and this result was ideal in that it fully met our requirements.

Director of Technology Services, Hospitality Company

CTN knows what they are doing. Without a doubt CTN knew what they were doing when they started working with our organization. Their knowledge and responsiveness to our goals – and their ability to explain to our team what was going on – were exactly what our organization needed. Perhaps most importantly, CTN listened to our needs, truly helped support our mission, and has become a valued and trusted strategic partner.

President & CEO, Non-Profit

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Office

610 Sentry Parkway Suite 110
Blue Bell, Pennsylvania 19422

Call Us

(610) 828- 5500

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