When was your critical business technology last updated? When do your software licenses expire? When did your printer last have any maintenance performed on it?
If you’re unsure of the answers to these questions, you need to have a better handle on your IT inventory. Let’s go over why, and how we can help.
Here’s the thing: for your IT to work to your favor, you need to maintain total control and awareness of it. You effectively need to know everything about every piece of hardware you possess—when it was purchased, who initially set it up, when and by whom it last received maintenance.
After all, your IT required some significant investment on your part. Doesn’t it make sense to invest in protecting it? Keeping a record of this kind of information is a very important part of protecting it, as this record can help you form your decisions in the future.
CTN Solutions can help you there. Not only do our professional IT technicians expertly deploy and manage the solutions our clients rely on each day, but we also maintain detailed documentation of every component of their infrastructures as well as a running record of all the actions we take to keep them up and running efficiently. Using advanced diagnostic tools, we identify and mitigate any shortcomings, ensuring your systems are fully updated with all appropriate patches applied.
Of course, doing so will cause us to generate extensive documentation. For instance, here are some of the records we keep:
- All network-attached devices you have, from your networking devices to every company-owned endpoint and peripheral that attaches to it.
- The proper configuration for each of these devices.
- The date that each of these devices was installed.
- The licenses that your business needs to maintain, and the status of the ones you have.
- A comprehensive history of any service that each of these devices have received.
Tracking this information helps to guide us as we manage our clients’ critical technology solutions so that we can deliver the greatest benefit to their operations. This record also assists our staff in identifying and diagnosing future issues that could potentially impact a client’s IT.
Experience These Benefits in Your Own Business
If you would like to find out how managed IT services could assist your operations, reach out to our team. CTN Solutions is always available to answer your questions and give you more information about our services. Give us a call at (610) 828- 5500 today.