2020 was… well, 2020… so it really isn’t any surprise that those businesses that made it to 2021 aren’t quite out of the woods yet. The many difficulties and challenges that 2020 brought will carry over into this year, many of them pertaining to information technology and how businesses utilize it. Let’s take a few moments to anticipate how these IT challenges will manifest this year.
Where Work Can Be Done
In the recent past, remote work was almost seen as a taboo subject—many businesses either discouraged it or neglected to implement any organized policies in the first place. Even amongst those businesses that did adopt some form of remote work, only 20 percent or so of their employees were able to work remotely.
2020 changed this considerably, as many businesses hastily adopted remote work as a means of remaining operational. Some businesses—if they were able to do so—completely transitioned to remote work.
These shifts have necessitated numerous changes to be made so that businesses can ensure their workforce’s productivity and safety simultaneously. These changes won’t go away anytime soon if projections are to be believed.
Moving forward, companies will need to ensure that the correct security protocols are implemented, and processes carried out, particularly because many users will likely be working on their personal devices. This means that implementing remote monitoring and management solutions will be an important step for businesses to take from here on out.
Fighting Burnout and Downtime
With the prospect of remote work preserving productivity, it becomes important to protect it from other negative influences. The fight against downtime should be a matter any business takes very seriously… after all, its clients will expect 100 percent uptime, and anything less than that will quickly erode the trust they have.
After the year we’ve all just experienced, that trust is something no business can squander.
In addition to having trustworthy technology, businesses must also make sure that their team members are receiving the requisite TLC. Technology solutions aren’t the only component of your business subject to downtime: fatigue and burnout can each have a considerable impact on morale and output. Considering this, these factors also need to be addressed.
The past year flushed many business’ budgets down the proverbial toilet, which will carry over into this year by some measure. Money is bound to be tight. As a result, any proposed investments need to be scrutinized for the return they provide to the business.
We predict that this will lead many more businesses to the cloud as a means of acquiring the services and solutions they need. In addition to this, we expect automation and tools like it to be given much more consideration.
One way or another, 2021 will see some considerable changes to how businesses do their business. CTN Solutions can be here to help you see them through, and beyond. Learn more about our solutions and how they can benefit you by calling (610) 828- 5500 today.