One major technology pain point businesses have revolves around communication. If your clients and prospects can’t effectively reach your staff, customer support and productivity is weakened. Customers need more out of your phone system, and VoIP solutions offer more features with less expenses.
As defined by Gartner’s IT glossary, Voice over Internet Protocol (VoIP) is:
[…] based on an IP standard that is capable of transporting voice and data packets over the same network. Unlike circuit-switched networks, IP doesn’t require a dedicated connection for an entire call. Voice signals are converted to packets that are sent across the network and reassembled in the correct order when they reach their destination. VoIP services can be deployed over the Internet or private IP networks (LAN/WLAN).
Why should your business invest in a powerful VoIP solution? There are several reasons, but the most prominent one is that it’s a huge opportunity to save on your business’s operation expenses. Here are three reasons why VoIP is a significant contender for your business’s primary communications solution.
- Cost Savings: As already mentioned, VoIP has the ability to reduce communication costs every month in operational expenses. Legacy telephone companies are known for bundling together services that your business might not necessarily utilize, meaning that you’re wasting money paying for services that aren’t needed. A VoIP solution allows you to select from a variety of services, and you only pay for the ones that you use.
- Simple to Set Up: Because VoIP uses your Internet to transmit your voice, there are no extra wires that need to be added to your business’s infrastructure. There’s no overhaul of your entire cabling infrastructure to add new lines. Of course, this simplicity comes with a downside; your Internet connection must be stable and your bandwidth needs to be able to handle the increased traffic.
- Versatility: If you’re new to VoIP, you’ll be glad to hear that it’s super easy to use on several different types of devices. You can access your VoIP account through your browser, even if you’re on the move. All you need is an IP-enabled phone. This helps you stay productive even when you’re not in the office.