Because Most IT Problems Are Invisible — Until It's Too Late
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THE IT ICEBERG: WHAT’S BENEATH THE SURFACE CAN PUT YOUR BUSINESS AT RISK
What most organizations see above the waterline:
- Downtime
- Tickets
- Outages
What often goes unseen in IT — and has the greatest impact:
- Security & Proof — Can you prove your controls work when auditors or insurers ask?
- Resilience & Continuity — Can your business survive extended downtime?
- Access Control — Who has access to what, and is it documented?
- Compliance — Are you meeting regulatory requirements continuously?
- Credential Management — Are passwords and privileged accounts protected?
- Provider Accountability — Is your IT provider measuring and reporting performance?
- Strategic Direction — Is technology aligned with business goals?
CTN operates below the surface — managing the risks you don’t have time to track.
WHAT IT TAKES TO DO IT RIGHT
Did you know it takes 25 skill sets to keep the doors open and the lights on?
Running IT today requires expertise across:
CIO-Level Functions (Runs the IT Business):
- Project Management
- Business Analysis
- Asset Management (Procurement, Licensing, Vendor Management)
CTO-Level Functions (Runs the Technology):
- Desktop Support (Help Desk, Moves/Adds/Changes, Deployment)
- Application Support (Databases, Client-Facing Apps, Third-Party Apps, Email)
- Infrastructure (Network Engineering, Telecom, System Support)
- Development (Applications, Infrastructure)
- Security (SOC, Security Analysis, System Admin, Programming)
Most organizations can’t afford to hire 25 people.
CTN brings that expertise together — without forcing you to build it internally.
The Three Waves Creating Significant Risks for Companies
1. Insurance-Mandated Security
Cyber insurance companies now require continuous monitoring, multi-factor authentication, endpoint detection and response (EDR), and documented incident response plans. Organizations without these controls are facing non-renewal or dramatically higher premiums.
2. Third-Party Risk Management
SMBs aren’t just victims — they’re pathways to bigger targets.
Your security is only as strong as your weakest vendor. Clients, partners, and regulators now expect you to prove how you manage third-party risk.
3. Compliance-Driven Requirements
From HIPAA to SOC 2, NIST to state privacy laws, regulatory frameworks are expanding. Compliance is no longer a once-a-year audit — it’s a continuous business process.
The CTN Difference
We Take Security Very Seriously
Security isn’t an add-on. It’s built into everything we do.
We Use a Service Level Agreement and Stand Behind It
Our commitments are documented, measurable, and guaranteed.
We Guarantee Our Services
If we are not performing, you can terminate our agreement.
We Offer a True 24x7x365 Service
We’ll answer your call in 45 seconds or less.
Our Experience is Second to None
We’ve been at this for over 25 years, and we’ve seen it all.
We Are Professionals Serving Professionals
We respect your business, your time, and your goals. We listen, we deliver, and we become a valued and trusted strategic partner.
Service Commitment & Guarantee
✓ Security-first approach — We take security very seriously
✓ Service Level Agreement — We stand behind our commitments
✓ Service guarantee — If we’re not performing, you can exit the contract
✓ True 24x7x365 service — We answer in 45 seconds or less
✓ Proven experience — Over 25 years in business
✓ Best-in-class operational maturity — Top 10% of all IT service providers
Ready to Experience the CTN Difference?
Testimonials
What Our Clients Say
CONTACT CTN
Start a Strategic Conversation
Whether you’re navigating operational risk, cybersecurity pressure, compliance requirements, or responsible AI adoption — the right conversation changes everything.
At CTN Solutions, we don’t believe in generic demos or one-size-fits-all pitches.
We start by understanding your environment, your risks, and your goals — then determine whether and how we can help.








