As a small business owner, you want the best technology that will assist your company and allow it to grow. Not all technology vendors can do this for you. In order to get the most out of your technology, you need to separate the champs from the chumps. That’s where our vendor management service comes in.
In order to pick out the best vendors, you need to know how to spot them. To help you out, here are four qualities that you will want to look for in a potential vendor in order to make sure that they’re a right fit for you.
Do They Know What Technology Will Best Serve Your Company’s Goals?
You are intimately familiar with the needs and goals of your business.Therefore, the best way that your company’s goals will be served by your technology is for your technology provider to be just as familiar and committed to these goals as you are. That’s a tall order to ask of a vendor that’s just plucked from the front page of Google, and it’s time-consuming to have to communicate the ins and outs of your company to every new vendor that you work with.
A better way is to have an IT company like CTN Solutions that already knows your company’s goals and needs arrange for technology vendors on your behalf. This saves your business loads of time from having to explain everything all over again, and it gives you peace of mind knowing that the right people are working on your technology.
Are They Knowledgeable and Committed?
One of the most important things to look for in a technology vendor is their expertise level. Do they know what they’re talking about? Are they willing to do whatever it takes to fix your problems, and can you rely on them to be there when you need them the most? Can they back up their claims of technical professionalism with proven results?
Your lack of technical knowledge may prevent you from fully knowing if you’re working with a knowledgeable technology company or one that’s taking you for a ride. Therefore, it’s good to have the knowledgeable experts at CTN Solutions find your technology vendors for you, and because you know that we’re committed to you, you can be confident that we’ll find a vendor that’s equally committed.
How Flexible are They?
You should look for a technology vendor’s ability to adapt to your business model. For instance, if you just need your copy machine fixed and the copy machine service company tries to upsell you, then they’re not serving you; they’re using you. If they’re not flexible in distinguishing their needs from yours, then you need to look for someone else. With CTN Solutions’s vendor management service, we’re able to focus on your needs and find technology vendors that are flexible enough to serve you (not the other way around).
Are There Any Hidden Costs or Fees?
Fact: Nobody likes hidden costs and fees. Some technology vendors might try to trick you into paying more money for their services with hidden costs and fees. It’s a classic example of the ol’ bait and switch. You deserve a technology vendor that will be straightforward and honest about your bill. You’ve come to expect this kind of straightforwardness with CTN Solutions, which means that you can have confidence that we will find a like-minded and honest technology vendor on your behalf.
Notice a pattern? There’s only one IT vendor you should call, and that’s CTN Solutions. We’ll provide vendor relationships to meet your technology needs without the hassles associated with less-than-honest IT service companies. Give us a call at (610) 828- 5500 to equip your business with the best service possible for all of your technology.