Managed IT & Cloud Services

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Cloud Services

Managed Services Isn’t One-Size-Fits-All Solution. Neither Is the Cloud.

Our flexible managed services and cloud solutions are designed to meet a wide range of business technology needs. We examine options and recommend the best infrastructure customized solution for your organization; whether on-premises, cloud, or a hybrid of both. We then support the solution we design or the solution you already have in place. Serving Philadelphia and New Jersey businesses.

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24/7/365 Service Desk

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Our service desk team is true 24/7/365 support, and our team is talented, trained, and always available live. Are you waiting endlessly for call backs with your current IT support? Your organization’s security can’t afford the wait.

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24/7/365 Network Operations Center

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Our monitoring agents are installed on your company’s workstations, servers, and other devices. We can detect problem situations, such as your anti-virus software not working, and then rectify them without your involvement. Our team is always available and geographically dispersed.

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Network Design

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We will plan and implement your IT network infrastructure, taking into account the needs of your business, applications and people.

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Server Design and Virtualization

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We’ll implement physical and virtual servers using the latest virtualization and storage technology. Our clients benefit from maximum server efficiency at the right cost. When you need to have that on-premise server, CTN can implement and manage giving you peace of mind.

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Cloud Migration and Support

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Almost every organization today can benefit from the cloud. We’ll define a cloud roadmap, develop the migration plan and then execute the migration. We can migrate to public cloud infrastructure or our secure private cloud environment. Either way, you can count on us to provide post migration support.

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Wireless Networks

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Looking to implement or enhance the right sized wireless network for your environment? CTN can map out the right wireless footprint for you and ensure it is secure. Our service desk and engineering teams can provide support 24x7x365 during those important times when users need help immediately.

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Office Relocation

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An office move can be a hassle, especially when it comes to IT needs and challenges. The CTN team works to streamline an office move so that all technology is running perfectly in the new location as soon as possible.

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Server Upgrades

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Bringing your servers up to date – on a regular schedule with the latest technologies – allows you to work more efficiently. Upgrades also improve performance, management efficiency, and reliability of an organization’s entire system.

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Private Cloud

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Some of our clients prefer controlling their own destinies in the cloud. With our private, secure cloud, you can do just that. Want to run in our cloud and run apps, like Office 365 in the public cloud as well? No problem! Our hybrid cloud approach allows you to do just that.

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Microsoft 365 / Azure

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A public cloud computing platform, Azure can be used for services such as analytics, virtual computing, storage, networking, and more. Azure can replace or supplement an on-premise server. CTN has been a Microsoft partner since we were founded. Our expertise with the Microsoft cloud is second to none.

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Amazon Web Services (AWS)

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A secure cloud services platform, AWS offers computer power, database storage, content deliver and other needed functionality to help businesses scale and grow. Want to make sure your AWS project is a success? We can help!

Case Study

We've been helping local businesses get a handle on their IT since 1997. Here are some of the results that our clients get when working with us.

B2B Professional Services Firm

A regional B2B services company with an extensive staff did not have a formalized process to assist the staff with their IT issues. Instead, the staff called the company’s COO for assistance as needed. This was problematic in two ways: (1) the COO would try to assist as best as possible, but didn’t have a technical background and thus was limited in ability to provide support; and (2) it was very time consuming for the COO to assist the team technically, as it took the COO away from other important work.

What Our Clients Say

This was the first time I encountered a 3rd party IT department and I was leery. The responsiveness I’ve received however from the engineer team indicates to me that 3rd party IT support works as well or better than in house organizations.”

We’ve seen some organizations over the years fail to realize the importance of the IT strategy and take the ‘hire an IT guy approach’. While they may get a talented support person with this approach, they almost never get a strategist, manager, or project leader. Then they give that person all IT responsibilities – putting them in charge of running IT. Before you make this mistake, ask yourself, would you make your bookkeeper the CFO? Is a great bookkeeper the right person to serve as your organization’s financial strategist?”

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