When it comes to a business being successful, it’s only natural to eliminate any wasted expenses and focus on those that can serve multiple purposes. Many businesses are very good at doing this, but they overlook a great opportunity to cut costs through the consolidation of their telephony system.
While at first glance, a telephone may seem to be just a telephone, this communication technology is not quite so cut and dry. More and more businesses have embraced a Voice-over-Internet-Protocol approach to handle their voice communication needs, with benefits that have a very real impact on their business. Let’s go over some of the ways that VoIP can directly assist your organization.
Significant Cost Savings
First and foremost, a major benefit to VoIP is the fact that it can take a considerable chunk out of your operating budget by eliminating some or all of your existing telephone bills. Since VoIP uses the Internet to send and receive sound, you have the potential to save in the long term.
This is helped by the fact that many VoIP solutions don’t require particularly specialized hardware, meaning that you will not only be saving on the phone bill, but in some cases, you might not need to replace all of your existing equipment.
Record-Keeping and Collaboration
Both the ability to document what progress has been made and the ability to work cooperatively with teammates are crucial to a business’ success. VoIP can enable a user to do both of these things. Whether it’s used to hold a meeting, recording what was discussed, or to allow clearer communication between two coworkers working on the same project from different locations. Either way, VoIP assists in keeping the lines of communication clear.
With the right setup, a VoIP line is extremely adaptable to the needs of the user. If a user has many virtual phone numbers for whatever reason, they can all be set to ring on a single headset. On the flip side, a single number can be set to ring on assorted devices, and any device can be set to forward the call to another, based on time of day. Calls can even be sent and received by smartphones.
Therefore, for a busy business owner, VoIP is an excellent option if they’re looking to stay connected to their business. CTN Solutions can help you set up this option in your business. Give us a call at (610) 828- 5500 for more.