Email is an aging communication protocol, but it’s still an important asset nonetheless. Even though society continues to push toward bigger and greater things, the modern office still depends on having an email solution for communication. That said, it’s important to make sure that using it is as easy as possible, especially for the busy business owner.
There are several challenges that can get in the way of your email solution. Here are two of them, and how you can work around them.
Spam: Ruining Email Since Its Inception
The modern business has a problem that’s existed since the beginning of the email era: spam. Spam messages are, at a minimum, wasteful in nature, though they can also be seen as dangers or threats to network security due to the viruses or malware they often carry.
More than anything, though, spam is a waste of time for anyone that has to deal with it. Over 60 percent of the emails that a business receives can be classified as spam. If your staff has to take the time to sift through their inboxes, the time wasted on spam messages quickly adds up; and that’s not even mentioning the repercussions of allowing threats to access your network.
The spam situation has improved in recent years, but that’s only thanks to powerful spam solutions that are capable of limiting your company’s exposure to the threat of spam. By using a solution that completely blocks spam from reaching your email server in the first place, your staff can take back countless hours throughout the course of the workday.
Archiving: Manage Your Stored Messages
Here’s a tricky question; what happens to all of your emails after they’ve been sent and received by your team? Just like your business’s spam protection, you want to have some manner of oversight that lets you manage your stored emails. It’s a best practice to store emails that have been sent or received by your staff for a certain amount of time, and this is for a simple reason: you need to be able to ensure accountability for messages that your team is involved with. This is especially critical when the messages contain important, or even classified, information. In certain instances like user error or a hacking attack, you want to be sure that you have access to inbox messages, wherever they happen to be stored.
Email backup and archiving solutions can help your business retain messages in a secure storage receptacle. You can then access these messages at a later date. They’ll be stored according to your specification, so you can rest easy, knowing that you can always find the messages you need without worrying about them being compromised.
The powerful spam protection and email archiving solutions that your business depends on should be implemented at the enterprise-level. If you’re unsure if you have the necessary steps and protections in place, give CTN Solutions a call at 610-828-5500.