Fact: Every piece of equipment requires maintenance on some level. The more intricate the equipment, the more maintenance that’s required. For enterprise-level computer networking equipment, maintenance can be outsourced and done remotely. Wouldn’t it be great if this kind of service were available to other pieces of equipment that you use every day?
For example, consider your vehicle. It’s an expensive machine that needs constant maintenance. Unless you happen to be a skilled mechanic, most consumers approach vehicle maintenance with a break-fix approach; when the car breaks down, it’s taken to the shop for a fix. As you may well know, this break-fix approach leads to hefty, unexpected repair bills, and of course, breakdowns happen at the worst possible times.
Generally speaking, the reason why maintenance is performed applies to both cars and computers; it keeps the equipment in tip-top shape. A piece of machinery in excellent condition will operate at maximum efficiency and will have far fewer breakdowns. On the contrary, by skipping out on maintenances, the probability of a major breakdown increases dramatically.
Therefore, if maintenance is the way to prevent such breakdowns, the next question to ask is, “How much maintenance must be done in order to circumvent these expensive repair jobs?” Answer: The more regular maintenance you can perform, the more reliable your equipment will be.
If we apply this principle to cars, we quickly see that there’s a limitation to the amount of maintenance one can possibly perform. For example, cars can’t be worked on while they’re cruising down the highway, and it’s not like you can change the engine oil while you’re sleeping. But what if you could?
This is the idea behind managed IT service from CTN Solutions. We provide your company’s IT network with 24/7 remote monitoring, and we’re able to jump into action and remotely take care of an issue as soon as they’re spotted. This is in addition to performing regularly-scheduled maintenances, like installing security patches and upgrading software. This managed approach prevents issues from becoming problems that turn into expense breakdowns. As far as maintenance goes, this level of equipment care is unprecedented.
Think what it would look like if your car received managed maintenance service that included 24/7 oversight. In order to pull this off, a licensed mechanic would have to show up at your home and work on your car while you sleep. Despite the fact that power tools would keep you from getting a good night’s rest, your car would be working at optimal efficiency for your morning commute. And here’s the best part; you would never again have to worry about your car breaking down!
Additionally, when you’re driving down the highway in a car that has managed maintenance service, the car would be uplinked to your mechanic’s computer. This would allow him to monitor the vehicle’s performance, and even make adjustments to the car’s settings so that it gets maximum power and fuel economy.
Obviously, a managed-car maintenance service like this is too good to be true. However, what makes managed IT service so attractive to SMBs is that it provides this kind of comprehensive maintenance at an affordable rate. With our managed IT service, computers are remotely worked on after-hours and our team of IT technicians monitor your equipment 24/7 for errors and potential threats.
One benefit to this approach to computer maintenance is that your staff will come to work each morning and have access to workstations that are fine-tuned and error free. This allows your business to operate at maximum efficiency and minimizes the amount of downtime caused by preventable computer errors. To learn more about this revolutionary approach to computer maintenance, give CTN Solutions a call at (610) 828- 5500.