Greater Philadelphia Area Technical Support
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Looking for computer support? Running into an issue? Looking to talk to an IT expert about the best way to use your technology to get work done? No matter what you need, CTN is here to help. Keep in mind, if you are experiencing an issue and want to submit a support ticket, please be detailed when describing what you were doing so we can recreate the issue and solve it for you as quickly as possible!
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Case Study
We've been helping local businesses get a handle on their IT since 1997. Here are some of the results that our clients get when working with us.A Conference Center
A non-profit organization approached CTN with an important need and a challenge: the client was hosting a large outdoor event in a fairly remote location scheduled in the near future. Several thousand participants were expected to attend, and dependable external Wi-Fi service was crucial for the smooth running of all activities. Simply put, without strong and reliable Wi-Fi service, this non-profit would not be able to successfully hold its upcoming high-profile event.
Malvern Retreat House
Industry:Non-profit / religious
Background:
A non-profit organization approached CTN with an important need and a challenge: the client was hosting a large outdoor event in a fairly remote location scheduled in the near future. Several thousand participants were expected to attend, and dependable external Wi-Fi service was crucial for the smooth running of all activities. Simply put, without strong and reliable Wi-Fi service, this non-profit would not be able to successfully hold its upcoming high-profile event.
The CTN Solution:
The CTN network engineering experts and support team developed and deployed a “plan of attack” for the ideal solution, quickly and effectively. CTN handled all aspects of the project, developed the needed configuration, and worked directly with the cabling vendor to ensure every detail was covered and contingency plans were in place. The expertise and thoroughness of CTN’s project management team freed up the client’s time so that the host could take care of other aspects of the upcoming event.
The client reported that the external Wi-Fi service was ideal for this large-scale event. Many participants gave compliments to the event organization staff on the strength of the Wi-Fi signal, which was consistently clear throughout the entire venue.
TESTIMONIAL:
“CTN was very timely in developing a solution for our needs. CTN delivered a result that kept to the price they quoted, and this result was ideal in that it fully met our requirements.”