Technology’s incredible growth has brought about a need for technicians who are skilled enough to handle everyday maintenance. As time passes, technology grows more complex, and as such it requires more comprehensive maintenance. Eventually, innovators in the IT industry discovered that their services could be improved by preventing technology problems from happening in the first place. Enter: managed IT services.
We’ll discuss the differences between traditional break-fix IT, and the managed services model that has changed the industry significantly.
How Break-Fix IT Works
Some businesses are known to run their technology into the ground. This means that they’re using their technology, with all of its imperfections and warning signs, hoping that nothing will go wrong or break down. Companies like this hope to save money by dodging maintenances unless it’s absolutely necessary. Ultimately this approach winds up being more costly.
For an analogy, look at the automobile. We all know that it works best when you’re taking proper care of it by providing regular oil changes, replacing tires when they’re needed, and other preventative maintenance. Yet, some people just don’t take good care of their vehicles, and when they break down, it costs them a significant amount of money.
How Managed Services Work
Unlike break-fix IT, which takes care of problems as they appear, managed services are designed to detect abnormalities and issues before they become full-fledged problems. Doing so allows businesses to save money and time by outsourcing the upkeep and maintenance of their technology to a third party. By avoiding expensive technology problems, organizations can save further. For example, performing server maintenance is much cheaper and more efficient than dealing with an untimely and costly hardware failure in that same server.
As a busy business owner, one of the most limited assets that you have is time. There’s only so much time in the day to manage your technology, and it doesn’t help that you’re restricted by a budget. Replacing a major piece of hardware can be crippling, especially if it’s unprepared for. This is the biggest benefit of taking advantage of managed IT services: preventative maintenance is much more cost-effective and efficient than hoping for the continued functionality of your technology.
Basically, the big difference between break-fix IT and proactive managed IT is the fact that you’ll be dealing with fewer technical hiccups due to regular maintenance and management. This leads to more time and more cost savings, allowing you to focus on what matters most: running your business.
If your business is sick to death of dealing with constant computer problems, you can benefit from a managed IT service agreement with CTN Solutions. Our trusted technicians are trained to handle all of your mission-critical technology solutions. We treat our clients’ technology the way that we treat our own, so you can know for sure that your company’s assets are in professional hands. For more information about managed IT services and solutions, give us a call at (610) 828- 5500.