We Debunk 3 Common Myths of Managed IT

August 28, 2016

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Managed IT services are so popular with small businesses that they’re becoming a commodity. If you’re not taking advantage of managed IT, what’s your excuse? Here we address three common excuses put forth by companies that avoid managed IT.

“I’ll save money by only fixing technology when it’s broken.”
At first glance, this seems to make sense. By only performing maintenance on your devices when they aren’t operating as intended, you should be able to save money in the long run. The only problem here is that technology by nature requires that you perform maintenance on it regularly in order to maintain optimal performance. If you aren’t providing the care that it needs, you’re holding your business back from achieving its maximum potential.

Then you have to consider the fact that technology is much more expensive to replace outright than it is to perform routine maintenance on. Think about it; a server unit is very, very expensive, and so are good, quality workstations. If you’re going to purchase hardware, wouldn’t it make sense to perform maintenance on it and guarantee a long life, rather than await a premature hardware failure? Managed IT seeks to provide this care throughout the lifetime of your technology to ensure its longevity and proper functionality.

“My technology doesn’t need maintenance regularly.”
Some businesses are under the impression that they don’t use their technology enough to justify regular maintenance routines. This may be because they only use their office productivity suite, the Internet, and not much else. If technology systems don’t receive regular maintenance (like patches and updates), security can quickly become a problem. Also, when you don’t experience a targeted hacking attack, it can be easy to fall into a false sense of security.

Then there’s the problem that comes from having Internet-connected hardware like servers and workstations. Most businesses will be using their technology solutions to browse the Internet and conduct business with email and other communications which could potentially result in a data breach. Do your employees know how to identify phishing scams and other online malicious activity? While most organizations use security solutions like firewalls and antivirus, consumer-grade is often not enough to protect sensitive data from hackers and data breaches.

“My employees and I can handle IT all by ourselves.”
Here’s one of the biggest reasons why companies don’t implement managed IT services; they feel that they can do a fine-enough job managing their own technology. This is fine if companies have an internal IT department, but it’s more likely that small businesses are relying on their own employees to perform troubleshooting procedures and basic tech maintenance to save money.

Ask yourself this question: “Would I rather have skilled technicians working with my technology, or my busy employees, who have other duties and obligations?” More likely than not, you’ll want your team to focus on their responsibilities within your organization, rather than wasting time with your business’s technology. Managed IT allows your team to take a step back and focus on what matters most: your business.

So, what do you think? Would you be willing to reconsider your approach to IT maintenance? If so, reach out to us at (610) 828- 5500.


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CTN Solutions

Address: 610 Sentry Pkwy, Blue Bell, PA 19422

Phone: (610) 828-5500


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